Your privacy matters to us. This Privacy Policy explains what personal information 36jili collects, how it is used, and the steps we take to keep it secure for every Filipino player on our platform.
This policy applies to all registered players in the Philippines. Last updated: 2025.
When you register and use 36jili, we collect personal information that is necessary to operate your account and deliver a safe, compliant gaming experience in the Philippines. This includes your full name, date of birth, email address, mobile number, and payment details such as your preferred local payment method and transaction history. We also collect technical data automatically when you use the platform, including your device type, browser, IP address, and session activity logs. This technical data helps us detect unusual activity, prevent fraud, and improve platform performance for Filipino players. All information collected is limited to what is genuinely needed for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for identity verification and regulatory compliance.
The personal information youprovide is used primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, and verify your identity in accordance with applicable regulations in the Philippines. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies — we do not send unsolicited marketing messages without your consent. Transaction data is used to process payments accurately, investigate disputes, and maintain financial records as required by law. Technical and session data is used to monitor platform security, identify and prevent fraudulent activity, and improve the overall experience for Filipino players. We may also use aggregated, anonymised data for internal analytics and platform development purposes, but this data cannot be used to identify any individual player.
36jili does not sell your personal information to third parties under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers — all of whom are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so. In the event of a business transfer or restructuring, your personal data may be transferred as part of that process, and you will be notified in advance where required by applicable law. We will never share your personal information with third-party advertisers or data brokers for marketing or profiling purposes.
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, misuse, or disclosure. All data transmitted between your device and the 36jili platform is encrypted using industry-standard protocols, and sensitive account information is stored using secure, access-controlled systems. Our team regularly reviews and updates security practices to address emerging threats and to maintain a high standard of data protection for all Filipino players. Access to personal data within our organisation is strictly limited to personnel who need it to perform their job functions, and all such personnel are bound by confidentiality obligations. While no online platform can guarantee absolute security, we are committed to maintaining robust safeguards and responding promptly to any security incidents that may arise.
As a registered player in the Philippines, you have the right to request access to the personal data we hold about you, and to ask us to correct any information that is inaccurate or incomplete. You may also request the deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected, subject to any legal obligations that require us to retain it. If you wish to exercise any of these rights, you can contact the 36jili support team through the details provided on the platform, and we will respond to your request within a reasonable timeframe. You also have the right to withdraw consent for any data processing that is based solely on your consent, without affecting the lawfulness of processing carried out before the withdrawal. We are committed to handling all data rights requests fairly, transparently, and in accordance with applicable Philippine data protection laws.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter, or for as long as is necessary to fulfil the purposes described in this policy, including compliance with legal, regulatory, and financial record-keeping obligations applicable in the Philippines. When your data is no longer required, we take appropriate steps to securely delete or anonymise it so that it can no longer be linked to you as an individual. Transaction records and identity verification documents may be retained for longer periods where required by applicable law or regulation. If you close your account, we will begin the process of removing your personal data in accordance with our retention schedule, subject to any outstanding legal or regulatory requirements. You may contact our support team if you have specific questions about how long particular categories of your data are retained.
36jili reserves the right to update this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable laws and regulations in the Philippines. Any updates will be published on this page with a revised effective date, and we encourage you to review this policy periodically to stay informed. Where changes are material and may significantly affect your rights, we will make reasonable efforts to notify you through available communication channels before the changes take effect. Your continued use of the platform after any updates have been published constitutes your acceptance of the revised policy. If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to the 36jili support team through the contact details available on the platform.
Filipino players often ask these questions about how their data is managed on 36jili.
Your data is protected, your account is secure, and your gaming experience is built for Filipino players. Register today and enjoy bingo, live casino, and more — all in Philippine pesos.